In order to assist Customer First staff and their Customers whilst the restructuring work was going on, we suggested installing our Smartsoft Queue Management System in stages. Firstly, we provided the Reception desk with Smartkey, our Web-based Virtual key pad and a POS desk printer to print the tickets. Smartkey was also installed at the four new service desks.
When the waiting area was completed, we returned and installed a 32" Professional LCD screen and we combined this with Smartmonitor to call the customers for service. In this way, Ctronix has provided a smooth transition from design concept to Queue Management completion.